Mail Bag: Letter to Dr Johnson from C

12/29/2011 Osmosis Skincare 1 Comments

We truly believe in making the best products on the market today.  Letters like the one received below, make our day! 

C - Thank you for believing in us and reminding us why we love doing what we do!

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Dear Dr.Johnson,

I realize that you are probably a very busy person with alot on your plate. My purpose for writing is not to take away from that time, but simply to thank you and commend you. I have never wrote a thank you letter to someone that I do not know before, this is a first! I can honestly say that over the years I have tried DOZENS of different skincare lines... out of those dozens I have occasionally found one or two products that worked. I would try a product and within a day my skin is red, inflammed, dehydrated, and ends up with a breakout that results in acne scars... very frustrating. I kept searching.  But then came you! and you my friend are an absolute genius! You changed my skin's behavior with Cosmedix, which has made me trust your research development with Osmosis.

I also want to commend you on a personal level for being so humble and approachable. When I read your replies on the essential day spa forum I couldnt help but be impressed that you were personally replying and listening to your customers. I also gained alot of respect for you when I read a post where you stated: "I did formulate Cosmedix. I did believe in exfoliation. The realization that I was making a mistake came later." You are a humble person. I would like to thank you for the developments you have made in skincare, and the difference that this has made in my life. To me having good skin is not just about appearance, irritated broken out skin is painful and uncomfortable... it takes away joy from other areas of your life. Dr.Johnson, you not only give people confidence, you give them back a sense of joy that comes with having healthy skin. We are able to carry on our lives without having to constantly think about how our skin feels. Thank you so much, keep up the good work!

Best Regards, C 

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*Email edited for space and to ensure client privacy.

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